Get in Touch With Us

Got a question about something you read on singledaycmafest.com, spotted an error, or want to flag a concern about an online casino operating in the US? This page covers how to reach us, what kinds of messages we handle, and what you can expect once you send one.

How to Get in Touch

Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it and respond directly — we do not rely on automated replies to close out enquiries.

If you can, tell us upfront what your message is about. A quick line at the top — "correction," "bonus question," "partnership enquiry," or similar — helps us route it to the right person and get back to you faster.

What We Can Help With

• Casino site questions — If you want clarification on how we rate or rank a site, how licensing checks work, or why a particular casino appears where it does on our lists, ask us directly.
• Bonus and terms clarification — Welcome offers often carry wagering requirements, expiry windows, and maximum withdrawal caps. If a term on an offer we cover looks confusing, let us know which one and we will help point you to what to check.
• Corrections — Licensing details, payment options, and bonus terms change. If something looks out of date, tell us what and where, and we will look into it.
• Content suggestions — If there's a topic around real money online casinos, payment methods, or state-by-state legality you'd like us to cover in more depth, we're open to hearing it.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message. We can point you toward self-exclusion programs and national support organizations, though we are not a crisis service ourselves.
• Partnership or editorial enquiries — If you represent a licensed operator or an industry organization, introduce yourself and explain what you have in mind.

What We Can't Do From This Page

We are an independent comparison and review site, not a casino operator. We cannot process deposits, withdrawals, account verification, or bonus claims on behalf of any brand listed on singledaycmafest.com. For account-specific issues — a delayed withdrawal, a locked account, or a bonus that hasn't credited — contact the customer support team of the casino itself, usually reachable through live chat or email from within your player account.

If you're trying to reach us about an issue with a casino not covered on this site, or one that operates outside standard US licensing, you may still find it useful to check our page on Best Non GamStop Casinos 2026 for related guidance.

What Happens After You Send a Message

Every message is read by a real person on our team. We aim to respond within a couple of working days, though enquiries that need fact-checking — for example, a claim about a licence or a bonus term — may take a little longer while we verify the details.

We won't ask for sensitive account information such as passwords or full card numbers over email, and you should never send those either. If a message claiming to be from us asks for that kind of detail, treat it with suspicion.

Our Approach to Accuracy

Details around licensing, banking methods, and bonus terms at US-facing online casinos change fairly often. We rely partly on reader feedback to catch what's gone stale. If something on this site doesn't match what you experienced when checking a casino's own terms page, we want to hear about it — that kind of correction directly improves what we publish.

Thanks for taking the time to reach out. Whether it's a quick question or a longer note, we read it and respond.